I have been delving ‘under the hood’ with Native Instruments Kore 2 lately and I am having a problem with the hardware. Quite frequently I will be editing a parameter with the knobs and the user page switches to a different page. Obviously this is annoying as I am then editing the wrong parameter!
I am guessing you may have found this page as you are having the same problem? Well, you are in luck! Check out the solution below.
Solution/Workaround: This is definitely an electrical interference problem which is not alone solved with good earth as discussed in this thread (I checked with a multimeter). When touching and/or moving encoders be sure to make contact with the aluminium housing (I usually just rest my hand on the base of the controller) and this will dissipate the interference.
Alternatively, you could also make something to fit the kensington lock on the controller which conducts to the computer case or similar. Also worth noting is the quality of cables used and are any of them close to higher voltage wires (shielding issues).
On a similar note here is a video discussing the use of footswitches: